Drive-Thru speed-of-service gamification
Single and Y-lane drive-thru support
Live video feed
Customizable PVM widgets
Ranked store leaderboard
Loyalty customer reports (optional)
There has been a profound shift in the drive-thru and its importance in today's QSR industry. Everyone wants drive-thru lanes to move faster, especially the customer. The technology for the drive-thru timers has marginally improved over the last decade. Moving customers through the drive thru as efficiently as possible is the key focus of i3's Ai based solution.
i3's Velocity Timer Solution combines POS transactions and video cameras with the drive-thru timer and allows operators deeper insight to run a more productive and secure restaurant.
The operators can:
Set service time goals for every stage of the customer experience, from placing the order to pick up.
Maintain or improve Drive-Thru speed of service by monitoring various vital statistics in real-time using a user-friendly dashboard. Build staff awareness and engagement through gamified leaderboard that shows the store's real-time performance against other stores in the region.
Optional repeat customer identification and order/spending history can be added for a more personalized customer experience and enhanced customer loyalty.
Powerful User-friendly Display
Repeat Customer Identification