Cut grocery shrink with AI video intelligence

Q: How can I catch self-checkout theft, like skipped scans and bottom-of-basket?

i3’s AI flags common grocery methods like skipped self-checkout scans and bottom-of-basket concealment and alerts staff in real time to step in.

Q: How can I stop cart push-outs at grocery exits?

i3’s Trajectory Anomaly detection triggers immediate alerts on cart push-outs and walk-outs, so staff respond before product leaves the store.

Q: Does AI video actually save grocers money?

In one i3 case study, a 27-store grocer surfaced over $370,000 in preventable losses in a single year, with an estimated $250,000 in annual savings.

Q: How can heat mapping help with our promotional displays and seasonal merchandising?

i3’s heat mapping shows which store areas drive the most engagement, helping you place promotional displays and measure seasonal merchandising against real foot-traffic data.

Catch checkout fraud. Shorten queues. Find shrink faster.

i3 is trusted by industry leaders

Solution Overview

AI video analytics for today's grocery operations

Grocery margins are thin, and shrink, checkout fraud, and slow investigations quietly erode them. Over one year, i3 helped a 27-store regional grocer surface more than $370,000 in preventable losses, working with the cameras and POS they already had to turn everyday data into real-time loss-prevention intelligence. Our AI-powered video analytics platform are for grocery operators, from independent single-store grocers to national chains. It integrates with your existing cameras and POS systems to turn everyday operational and transaction data into real-time intelligence. As self-checkout, curbside pickup, and delivery reshape grocery retail, i3 helps operators reduce shrink, speed up investigations, and make faster decisions.

What's in it for your business

Asset Protection

Find shrink faster and protect every transaction

Smart Exception Reporting (i3’s Smart-ER) – Reduce investigation time with our leading integrated AP tools.
Walk-out/ pushout detection – i3 immediately triggers alerts on cart pushouts and walk-outs with our forefront Trajectory Anomaly solution
Operational Risk Intelligence – Identify shrink trends in your organization and reduce the noise in abnormal transactions
Locate shrink and theft – Identify theft rings and patterns across multiple locations with i3’s cutting edge technology

Operational Efficiency

Optimize staffing and shorten checkout queues

Traffic count and analytics – Monitor occupancy in real time to optimize staffing with i3’s People Counting and conversion analytics
Heat Mapping and dwell – Use heat mapping and dwell time analytics to adjust store layouts. Reduce bottlenecks, check-out and deli counter times
Display engagement and insights – Ensure promotional displays are engaging customers effectively
Advanced Ai detection – Our software alerts you when there are bottom of the basket items needed to be scanned, blocked emergency exits, and incident management alerts for site audits

Safety and Security

Protect your people and property around the clock

Facial recognition (i3Ai Sentry) – Detect unauthorized access, suspicious activity, and safety risks in real-time. Grant or deny access to facilities or detect unwanted visitors with i3’s leading Ai Sentry photo matching solution.
Encrypted Video Transfer (EVT) – Create legally admissible evidence with our EVT technology. i3 is SOC 2 certified, ensuring all data is protected and handled with industry-grade standards.
Safety and compliance management – Monitor for blocked emergency exits, slip-and-falls and other compliance issues.

Real-world impact

“i3’s level of service has been absolutely fantastic and their customer support is always on point and we have never had a better product in our building.”

Corey Freeman

Director of Loss Prevention at Consentino’s

Frequently Asked Questions

How do I stop checkout fraud and shrink in my grocery store?

i3 flags checkout fraud, voids, and theft in real time with Smart-ER, helping grocers cut checkout fraud by around 30%. Alerts are ranked by risk so your team works the biggest losses first

How can I catch self-checkout theft, like skipped scans and bottom-of-basket?

How can I stop cart push-outs at grocery exits?

Does AI video actually save grocers money?

How can heat mapping help with our promotional displays and seasonal merchandising?

See the difference for yourself

Experience how i3’s AI-powered video and analytics solutions turn data into real-time decisions that enhance safety, reduce loss, and drive smarter operations.

Need more info? Contact Sales

i3Host

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