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CMS from i3

Cloud Managed Services (CMS)

CMS OVERVIEW




Cloud Managed Services or CMS is i3's engine for business insights. It utilizes i3 Video Analytics technology and point of sales information providing multi-level data correlations. This information will identify sales opportunities and is able to identify loss and theft within a business.
Utilizing user-friendly reports and an easy to use online web interface i3 customers can form effective strategies to improve their key performance indicators and follow retail business best practices.
CMS by i3 allows users to leverage their current investment in a video surveillance system and turn it into a cost-effective capable of detecting and deterring loss and identifying new sales opportunities.



VIDEO ANALYTICS TURNED INTO BUSINESS INSIGHTS

CMS by i3 is designed to accurately predict retail consumer behavior and empower Loss Prevention and Operations professionals with actionable insights.

FEATURES

  • Data available in real-time on web dashboard
  • User-friendly interface and simple graphs
  • Dashboard and reports can be customized to suit the needs of the business
  • Can be set to send alerts directly to mobile devices
  • Directly connects events to corresponding video for one-click viewing
  • Intuitive tool with quick user-acceptance and requiring minimal training/li>
  • Secure and compliant with applicable common standards

CMS MODULES AVAILABLE

CMS by i3 is a multi-faceted tool that can be used by Loss Prevention, Operations, HR, Marketing and Merchandising.

    BUSINESS INSIGHTS MODULES Ideal for Operations, Marketing, Merchandising
  • Door Count & Conversion rate
  • Dwell time & Wait Time
  • Heat Map, Region count & Hot zones

  • SMART-ER
    Ideal for Loss prevention
  • Exception-based reports

  • INCIDENT REPORTS
    Ideal for Loss Prevention, HR, Operations

    SITE AUDIT
    Ideal for Loss Prevention, Operations

    SITE INFO/HEALTH MONITORING



THE CMS WEB DASHBOARD

Customers can easily review the information and analysis gathered in real-time directly on CMS dashboard. Graphs, maps, video evidence, snapshots, risk assessment and reports are all available at the click of a button.

The CMS dashbord, like the reports generated can be customized and provide exactly the information required by decision-makers and operators.

  • View data by employee, area, store or region
  • Measure all KPI metrics and compare them to the goal set in one click
  • Review sales opportunities, hot zones in your store and conversion rate with one tool
  • receive alerts and review video evidence on the same interface
  • Document incidents, frauds and other events, then archive them with video evidence for future use
  • Utilize the dashboard as a central repository for evidence, documents, store permit, inspection and construction plans
  • Access from anywhere with credential-based controls

REPORTS

Flexibility is important when taking the pulse of store health. i3 provides reporting that gets the job done.

  • Automatically generate reports distributed to specified emails
  • Schedule reports for daily, weekly, or monthly distribution
  • Report for any time period including hourly, daily, weekly, monthly,week-to-date, month-to-date, and season-to-date
  • View results by store, region, or store type
  • Specify content using any metric in the system, including shopper traffic,transactions, returns, conversion, and sales
  • Show year-over-year results
  • Add automatic weather information for each store
  • Report separately on comp vs non-comp stores
  • Automatically highlight poorly performing stores
  • Compare staffing to performance, even to individual employees
  • Export to Excel or PDF format.


ALERTS

  • Real-time alerts for specified events
  • Define alerting conditions, including POS exceptions and traffic and queuing thresholds
  • Send alerts to email
  • Integration with third-party alerting applications is possible



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