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At i3 International, we take great pride in offering outstanding support. Our Tech Support team follows rigorous and continuous training to stay up-to-date with the industry and latest product development.

To maintain a high-level of competence and customer experience, all Tech Support Specialists are required to pass an A+ certification and the NETWORK+ certification.

All i3 dealers and customers have access to our Tech Support team who is dedicated to solving problems and answering all the questions that may arise along the way.

To provide instant remote support to our customers and efficiently diagnose, and solve software-related issues, i3's Tech Support team uses TeamViewer.

Driven by our commitment to deliver the best level of service, we offer extensive telephone and on-site support services; give us a call today and enjoy the i3 experience for yourself!

In order to provide you with the best possible support, please have your product serial number handy.

BENEFIT FROM

  • Fast & secure connections in 30 seconds or less
  • Configure support requests to reach specific technicians
  • Gather real-time system data with diagnostic tools
  • End-to-end, 256-bit SSL encryption for compliance with HIPAA, Sarbanes-Oxley and other federal and local legislation

NO NEED TO INSTALL SOFTWARE

Team Viewer allows i3 to:

  • Respond instantly to your software issues
  • Gain temporary, permission-based access to your system
  • Eliminate or shorten call/wait times
  • Improve our customer service
  • Reduce need for on-site visits
  • Conduct on-demand remote training



CALL 1.877.877.7241 or CLICK HERE FOR LIVE CHAT


MONDAY - FRIDAY 8:30am EST - 8:00pm EST
WEEKNIGHTS AND WEEKENDS - On a callback basis


See Terms & Condition for Technical Support


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