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i3's cutting edge cameras secure busy Manhattan Synagogue
Category : commercial
2014-11-10
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i3's cutting edge cameras secure busy Manhattan Synagogue

When New York City’s Central Synagogue was ready to upgrade its security system, they turned to i3 International. “The system we had didn’t satisfy our needs because of the age of the equipment,” said Mitchell Stein, director of security. “I had a relationship with i3 in the past and have had great experiences with them for camera integration. Their products are very good so I decided to go with them again.

Their customer service is beyond compare, he added. “They’re fantastic. You call them and can easily reach them and get the answers you need.”

Serving more than 2,300 families, Central Synagogue is a thriving local shul that is extremely community oriented -- not just in its east side neighbourhood, but to a virtual congregation of live streaming and television viewers. With classes, gatherings and services packing their weekly calendar from early morning to well into the evening, it was important to have an upgraded security system.

Stein raved about the cameras. “i3 has brought us to the cutting edge platform of closed circuit television; it compares to the top companies out there. I’m confident we have one of the best solutions on the market.” He highlighted specific benefits,such as enhanced footage, better clarity, quality and resolution of pictures and increased recording and storage capacity. “The view we’re able to see for each camera has been dramatically increased as well,” said Stein.

Another factor that swayed Stein toward i3 International was end user ease of use, noting that sales representative George Karaolis came in and did a training session for them. He was also impressed that i3 upgraded their new software platform to make the system even easier to use. “It was a seamless integration. No problems whatsoever. My security staff have been extremely satisfied with the new equipment.”

Stein had one final thought to share with anyone looking for a CCTV integrator. “Price is always a concern for any end user. i3 International offers a very, very good, comprehensive platform for the price. Just as important is the follow-through after the sale. A lot of integrators, once they complete the deal, can be difficult to get hold of. If you have any issues, you have to jump through hoops to try to get support. i3 is not like that. They may not be the biggest or most-prominent company on the market, but they back up their products -- which is extremely important to the end user.”

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